Refund policy
Return & Refund Policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy for any reason, we accept returns within 30 days of delivery.
Eligibility
- Items must be unused and in original packaging
- Items must be returned with receipt or proof of purchase
- Sale items and personalized/custom products are non-refundable
How to Return
- Contact us at [your email] to initiate a return
- We'll send you a return shipping label
- Pack the item securely and drop it off at your nearest carrier
Refunds
- Once we receive and inspect the item, we'll notify you by email
- Approved refunds will be processed within 5-7 business days
- Refunds will be issued to your original payment method
Exchanges
- We offer free exchanges for damaged or defective items
- Contact us within 7 days of receiving your order
Shipping Costs
- Return shipping is free for defective or incorrect items
- For other returns, shipping costs are the customer's responsibility